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Many townsfolk of Whitby now suggest that Whitby Hospital is little more than a nursing home for the elderly. It is also widely acknowledged that should you fall ill at Whitby it is highly likely you will be taken to Scarborough General Hospital. From minor injuries to major illness, it now seems that Whitby people will get their medical care from Scarborough Hospital.
In recent times, several Whitby people have been unfortunate enough to end up in Scarborough Hospital have voiced their concerns over the general cleanliness of the hospital and also the poor level of care experienced there.
Earlier today Real Whitby was contacted by a member of our local community. His story tells of an unfortunate event which saw him taken to Scarborough General Hospital. Im sure you will agree that his story is quite frightening.
Real Whitby asks, Is Scarborough Hospital fit for purpose ? Heres the story sent into Real Whitby earlier today.
“Without too much detail of dates etc and as briefly as possible, as you have requested, here is an outline of my 3 visits to this hospital in the past few months:
Just before Christmas I had to do a 999 trip into A&E with a sudden upsurge in my long standing asthma problem which previously I had been able to control.
A morning was spent in A&E with nebuliser and oxygen treatment which improved the situation.
At about lunchtime I was told by a doctor that I could go. Somewhat surprised, I conformed and was told that I could use the phone in the lobby of A&E to call for a taxi. I think that I must have been dulled after the trauma of choking and treatment and I went.
Two days later at 3am I had to 999 call again. This time I was admitted and was put in the Acute Assessment Unit for a 5 day horrific stay.
I was asked why I had discharged myself from my previous stay! AAU is intended as a temporary stopover, as the title indicates, before patients are transferred to an appropriate ward for their complaint.
Comings and goings went on throughout the 24 hours. Sleep was impossible for me, living as I do in a quiet country village with little passing traffic. The ward patients were a mixture of a drunk at midnight plus who foully cursed and shouted through the night and there were several confused elderly people both male and female who in my opinion should have been “in care”.
One lady screamed, unbelievably but true, for 24 hours before being taken away.
I feigned improvement to escape before I too became elderly (I am) and confused ( which I am not). Several weeks later as a result of snow clearing, I contracted pneumonia and was back in the hospital again.
After one day in Intensive Care I spent 10 days in Beech Ward which comprises 3 main wards plus single “side rooms”. As my Consultant had decreed that I should be on 24 hour watch in case of deterioration, I had a single room overnight, but was moved the next day to a multi-bed ward there.
I was having extreme difficulty in breathing with a BP of 210 over 190 (if I recall correctly) which is “danger of death” level One early morning I had an extreme reaction and was fighting for breath. I rang the bell for assistance and 40 minutes later a nurse arrived with the terse question “what do you want? Hardly the tender loving care that my wife, a nurse, said was the essential skill of nursing.
I asked for a nebuliser and oxygen as prescribed by my excellent consultant. 30 minutes later that was provided. I could have died in that time.
My assessment of Scarborough Hospital :
The consultancy skills are excellent.
The food was well prepared, tasty and delivered hot.
The nursing response, as dictated by the consultants during the morning visit, were seldom followed through, There is an enormous communications gap – Consultant to nurse and nurse to nurse.
Night staff in particular were of a low standard. In their defence, in Beech Ward there were 3 on night duty for three relatively distant separated rooms and 30 or so patients – a mix of senile and confused patients with sick patients is just too much of a burden for proper care.
This mix should not be allowed, especially with male and female sharing wards. Isn’t this illegal?
Night staff’s morale is extremely low. It is not good for the patient to hear a catalogue of complaints as the staff arrive for duty.This does not give patients a good impression of the staff’s performance likelihood!
The mixing of patients who are ill with those who should be in a Care Home is a recipe for conflict in a ward room.
The resultant noise from these patients shouting, screaming,swearing and even loudly singing through the night is hardly conducive to an ill patient’s quick recovery.
The wards that I was in, with the exception of the Intensive Care Unit, were all decrepit, with holes in the walls, a poor standard of decoration and a generally dilapidated appearance.Cleaning on a daily basis was a desultory exercise of staff “going through the motions”.
Under the Patient’s Choice scheme I hope never to visit this hospital again. The problem, is however, that under an emergency call, I will have no choice. That place is a cross between a zoo and a Travel Lodge.
My next scheduled hospital visit, to my relief, is to Hull Royal Infirmary – my choice.”