Over the years a few people have suggested I take a look in at The Brahms Stoker Film Festival here in Whitby.
Other than being proud of the towns connection to The Dracula story its never been something I felt I would want to visit. Im not really into horror films, so it always seemed pointless for me to go.
However this year I noticed on their literature that there was to be an art and photography exhibition at the event by a local arts groups – “Dark Arts”
As a photographer myself and a lover of local arts I decided this year to have a pop along to the Spa Pavilion to see what was going on there.
I must at this point state clearly that The Dark Arts Exhibition was excellent, and all the people involved with Dark Arts were nice, polite and a pleasure to meet and discuss their artwork with. One particular piece of Art called – “Steven Under The Table” was awesome and the artists explanation of the work simply blew me away. The girls work was excellent.
Sadly my visit to The Spa Pavilion was marred by the poor attitude of a member of staff working for The Brahms Stoker Film Festival.
As a local, I am familiar with the lay out of the Spa (I ought to be, Ive been going there for well over 40 years now). When I arrived at The Pavilion I could hear a band rehearsing in the main hall. I could see through the window that the stage was also being set up.
As Im friends with some local bands and a local stage management company I decided to poke my nose through the door to see if any friends were working at the event. Sadly the door into the main hall was locked so I turned to walk away and go see the art exhibition.
At this point a rather angry looking woman with a face of pure evil started shouting at me from the festival ticket desk. “You cant go in there” she snapped loudly. I apologised and said I just wanted to stick my nose through the door to see if any friends were working. “Well you cant” she snapped in an even harsher and abrupt tone.
I just thought to myself, “She’s clearly having a bad day, leave it at that”.
As I couldn’t see the arts exhibition I wanted to quickly communicate with the lady to ask if it was down stairs. A 2 second question she could have answered in the blink of an eye. the second I opened my mouth She snapped “Im busy”.
At this point Im starting to wonder if the Brahms Stoker Film Festival staff have to have had their training at some sort of Third Reich Nazi Training Camp before being allowed to work at the festival.
There was another person at the ticket desk at the time, but she intimated to me that I could ask a quick question and get on my way as she would be at the desk for quite some time. I eventually asked if there was an arts exhibition down stairs. She replied again in a rude, abrupt and very condescending tone, that “yes the Arts exhibition was down stairs.”
It took her 2 seconds to answer my question. I was never once rude to her throughout the engagement. Her attitude to a member of the public on their first (and last) visit to the festival was damn right appalling.
My thoughts on leaving the building were that if this is the attitude the Brahms Stoker Film Festival brings to Whitby, then it doesn’t deserve the support of anyone local and in all honesty deserves to fail.
I for one will certainly never return after being spoke to like that. I hope for the sake of the festival that the lady was having a bad day and took it out on me, because if she speaks that way to everyone they wont have any customers left next year.
Glenn Kilpatrick – Lifelong Whitby Resident.